Siemens's and GE's transformed from being makers of machines to fully digitalised businesses makes for fascinating reading. 

It raises the important question; 

  • will a single platform come to dominate wide market sectors 
  •  OR
  • will tailored platforms dominate specific sectors?

In the insurance world a claims management platform is digitally transforming insurers. How easy will it be for other industries to adopt and deploy that for similar benefits?

  • Delivering better service/products
  • Improving productivity
  • Stripping out costs 
  • Beating digital disrupters at their own game

The answer lies in the similarity of process and workflow rather than industrial sector. Insurers have to manage repair,replacement, contractors, service providers in the same way as leaders in:-

  • Facilities Management
  • Field Service Management
  • Social Housing Management
  • Highways maintenance and repair
  • Rail maintenance & repair
  • Care & Nursing Homes monitoring of residents

The key to success will be the combination of partners that deliver the optimal mix of cultural change, platform, data and self-service tools for participants across complete supply chains. 

There will be plenty of room for Predix, MindSphere, 360Globalnet and other digital platforms in the transition to fully digitised organisations