Day by day we read of the strains on hospitals, ambulance services, social services, care homes, social housing as they face the squeeze of lower expenditure by Local Authorities (LA) but rising numbers of elderly people requiring care and support.
Even if LAs raise council tax to fund more it will require improving productivity and reducing waste and unnecessary cost.
Digital transformation (needs cultural and leadership transformation to enable this) is an answer to help achieve joined up government and public services.
Big data analytics, machine learning, AI, augmented intelligence and digital platforms to bridge the gaps between disparate departments, public sector organisations and NGOs all looking after the same person/people across all these areas.
“If there is one area of the public sector that literally cannot afford to see stalling digital transformation, it is local government”