Interesting survey in which key conclusions are:-

  • Innovate more quickly by adopting a new IT operating model to empower line-of-business users (LOBs) to selfserve IT
  • Partner with LOBs to ensure business priorities and IT investments are aligned and supporting the overall business goals  
  • Use APIs to open up data and deliver reusable assets that accelerate digital transformation and revenue growth

Well worth reading the full report- follow the link below.