Interesting survey in which key conclusions are:-
- Innovate more quickly by adopting a new IT operating model to empower line-of-business users (LOBs) to selfserve IT
- Partner with LOBs to ensure business priorities and IT investments are aligned and supporting the overall business goals
- Use APIs to open up data and deliver reusable assets that accelerate digital transformation and revenue growth
Well worth reading the full report- follow the link below.
Businesses are under increasing pressure to provide delightful experiences to customers, employees, and partners in multiple channels as well as innovate more quickly than the competition. But digital transformation isn't always easy. Often, business priorities and IT investments are misaligned as IT continues to focus on tactical improvements and maintaining legacy infrastructure and systems. Based on a survey of 800 IT decision makers, this is a close look at digital transformation trends among IT leaders in multiple industries. It offers our recommendations to successfully implement digital transformation initiatives as well as case studies from organizations that have successfully done so.