Unique legacy systems in councils, police forces, NHS Trusts are key barrier to productivity improvement which is vital with declining budgets.
Yes this report is not encouraging. Proves again the fundamental truth that without structural, organisational and cultural change, digital transformation is a forlorn hope.
In the short term requires increased investment in people and cloud platforms shared between similar bodies. In longer term will deliver better services and reduce costs. A case for the infrastructure investment plans central government promoting?
And it's not necessary to throw out current systems. New cloud platforms linked by secure/unique urls to core systems of record can deliver the digital transformation required without the disruption, cost and delays that replacement implies.
Insurance companies for one are following that course so why not the public sector? The days of "Joined up Government" require this approach.
While CIOs in financial services and industry talked about digital transformation projects of various sophistication, counterparts in the public sector revealed a growing frustration with IT that, in many respects, remains stuck in the 1980s. In many cases, long-serving IT specialists in the public sector, still running hundreds of physical servers that aren't even virtualised, are increasingly digging their heals in to try and stop the shift towards cloud computing and, ultimately, digitalisation. Furthermore, they added, shared services initiatives in the public sector are also often little more than a thinly veiled attempt to protect jobs and positions, but don't provide much operational or cost advantage to the organisations they have been established to attract.
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